Rail Travel to Prague

Hello,

I%26#39;ve ordered a couple of tickets to Prague (39 EUR - Europe Special), and now I find out that the timings aren%26#39;t the best, and I%26#39;d like to change the travel time to 4 hours earlier departure. How can I do it?

I tried to use bahn.de service, and wrote them a message in that %26#39;Ich habe eine Frage%26#39; form... more than 24 hrs past, and no reply from them whatsoever.

Any suggestions?

Thanks in advance,

Michael.

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Europe Special = no change, no refund

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There%26#39;s also a possibility to cancel it for 15 EUR, right? And is it for the whole reservation (2 tickets)?

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%26gt; There%26#39;s also a possibility to cancel it for 15 EUR, right?

Yes. But only before the first day the ticket is valid from.

%26gt; And is it for the whole reservation (2 tickets)?

As far as I read the conditions this fee is per ticket.

But please note: a train ticket is in Germany (and the Czech Republic) something completely independent from a seat reservation.

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The first day the ticket is valid - does it mean the the day of travel? before I get the actual ticket (and not an e-printed-ticket)?

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%26gt; The first day the ticket is valid - does it mean the the day of travel?

Yes. The date is on the ticket.

%26gt; before I get the actual ticket (and not an e-printed-ticket)?

Your e-printed-ticket is your actual ticket.